Privacy Policy – Netcare Travels

Netcare Travels ("we", "our", or "us") values your privacy and is dedicated to protecting your personal data. This policy outlines how we collect, use, and safeguard your information whenever you interact with our website, platform, or services.

To ensure smooth and secure travel experiences, we collect necessary personal and booking details. This includes your contact information, travel preferences, and payment data, along with certain technical details that help us optimize our services.

• Personal information: name, contact number, email, and passport details (for international bookings)
• Payment details: billing information and transaction history
• Travel preferences: destinations, schedules, and special requirements
• Technical data: IP address, browser type, and device information

Your information allows us to personalize your travel experience, manage bookings efficiently, and provide timely support. We also use this data to maintain records, comply with regulations, and enhance our overall service quality.

• To plan and manage travel bookings effectively
• To process secure payments and confirm reservations
• To respond to questions or provide customer support
• To send trip updates, alerts, or promotional messages (with your consent)
• To comply with legal, accounting, and administrative obligations

We only share personal data with verified partners essential to deliver our travel services. Your information is never sold or rented to unrelated third parties.

Your data may be shared with:

• Accredited travel partners such as airlines and hotels
• Authorized payment gateways for secure transactions
• Service providers assisting in booking fulfillment

We maintain strict confidentiality standards with all our partners to ensure your information remains secure.

We retain your information only for as long as necessary to fulfill booking obligations, provide support, or comply with applicable legal requirements.

Our website uses cookies and analytics tools to understand user behavior and improve functionality. You can modify your cookie preferences anytime through your browser settings.

These tools help us enhance your browsing experience, measure site performance, and display relevant offers and content.

You have full control over your personal data. You may access, correct, or delete your information at any time, and opt out of receiving promotional content by contacting our support team.

• Request access to or a copy of your stored data
• Ask for corrections or removal of inaccurate details
• Withdraw consent for marketing or communications

If you have any questions about how we handle your personal information, feel free to reach out to us at:
📧 privacy@netcaretravels.com
📞 +44 (20) 3386 2000

At Netcare Travels, we’re passionate about crafting journeys that inspire confidence, comfort, and joy. Based in the UK, we specialize in simplifying travel planning for individuals, families, and businesses.

Our mission is to make travel effortless — connecting you with the right destinations, accommodations, and experiences, every step of the way.

• Tailored flight and hotel booking coordination
• Personalized travel itineraries for leisure or business
• Secure airport transfers and local travel assistance
• Visa and documentation support for smooth travel

We don’t just offer packages — we collaborate with you to design your ideal journey, leveraging our trusted global network and travel expertise.

• ✅ Personalized and consultative service approach
• ✅ Honest pricing with complete transparency
• ✅ Digital-first support through chat, email, and phone
• ✅ Committed to trust, simplicity, and customer satisfaction

Whether it’s a relaxing vacation, a corporate trip, or an adventurous getaway — Netcare Travels is here to make your journey exceptional from start to finish.